الشحن
Shipping Policy
Thank you for shopping with Nomml. This Shipping Policy explains how your orders are processed, shipped, and delivered when you purchase from nomml.com. Our goal is to provide a transparent and reliable delivery experience for all customers.
Order Processing / Handling Time
Handling time refers to the time it takes us to prepare and ship your order after payment has been confirmed.
United States
-
Handling Time: 1–3 business days
Australia
- Handling Time: 1–3 business days
Saudi Arabia
- Handling Time: 1–3 business days
- Handling Time: 1–3 business days
- Handling Time: 1–2 business days
Canada
- Handling Time: 1–3 business days
Europe
- Handling Time: 2–4 business days
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Transit Time
Transit time refers to the time it takes for the shipping carrier to deliver your package after it has been shipped.
United States
-
Transit Time: 1–8 business days
Australia
- Transit Time: 8–14 business days
Saudi Arabia
- Transit Time: 5–10 business days
United Arab Emirates
- Transit Time: 5–10 business days
United kingdom
- Transit Time: 5–8 business days
Canada
- Transit Time: 5–10 business days
Europe
- Transit Time: 10–18 business days
Transit times may vary depending on the shipping carrier, location, and external conditions.
Estimated Delivery Time
Estimated delivery time includes both handling time and transit time.
United States
-
Estimated Delivery Time: 2–11 business days
Australia
- Estimated Delivery Time: 9–17 business days
Saudi Arabia
- Estimated Delivery Time: 6–13 business days
United Arab Emirates
- Estimated Delivery Time: 6–13 business days
United kingdom
- Estimated Delivery Time: 6–10 business days
Canada
- Estimated Delivery Time: 6–13 business days
Europe
- Estimated Delivery Time: 12–22 business days
Delivery time estimates begin after the order has been placed and payment has been successfully processed.
Shipping Costs
We offer Free shipping for all markets we deliver
United States
We offer FREE Standard Shipping on all orders
-
Express International Shipping (2–11 business days)
Australia
. We offer FREE Standard Shipping on all orders
-
Express International Shipping (9–17 business days)
Saudi Arabia
We offer FREE Standard Shipping on all orders
-
Express International Shipping (6–13 business days)
United Arab Emirates
We offer FREE Standard Shipping on all orders
-
Express International Shipping (6–13 business days)
United kingdom
We offer FREE Standard Shipping on all orders
-
Express International Shipping (6–10 business days)
Canada
We offer FREE Standard Shipping on all orders
-
Express International Shipping (6–13 business days)
Europe
We offer FREE Standard Shipping on all orders
-
Express International Shipping (12–22 business days)
The exact shipping cost will always be displayed at checkout before payment is completed.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number.
You can use this tracking number to track your package through the shipping carrier’s tracking system.
If you do not receive tracking information within 3 business days, please contact our support team.
Shipping Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Courier service disruptions
- Customs inspections for international shipments
- Public holidays
- High order volumes during promotional periods
If delays occur, we will do our best to assist you in tracking your shipment.
Incorrect Address
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an incorrect or incomplete address is provided, the shipment may be delayed, returned, or lost.
Additional shipping charges may apply if the order must be reshipped.
Please contact us immediately if you notice an address error after placing your order.
Lost or Stolen Packages
If your tracking information shows that your order has been delivered but you have not received it:
- Check around your delivery location.
- Ask neighbors or household members.
- Contact the shipping carrier.
If you still cannot locate your package, please contact our support team for assistance.
Customs, Duties & Taxes
For international orders, including shipments to the United States, customers may be responsible for customs duties, taxes, or import fees required by their country.
These charges are determined by the customs authority and are not controlled by Nomml.
Damaged Items
If your order arrives damaged or defective, please contact us within 48 hours of delivery.
When contacting us, please include:
- Your order number
- A description of the issue
- Photos of the damaged product and packaging
Our team will review the issue and provide an appropriate resolution, which may include a replacement or refund.
Contact Information
If you have any questions about shipping or your order, please contact us:
Email: SUPPORT@NOMML.COM
Website: nomml.com
Our support team will respond as quickly as possible during business hours.